Frequently Asked Questions

Here are some questions and comments we have received over the years, and our answers to them:

"I Don't like receiving bills out of the blue for unknown amounts"

We quite understand, which is why we can offer fixed price agreements for all our work - agreed at the start of the year to give you piece of mind about how much the total cost to you will be.

"Cashflow is tight at the moment, and I can't afford to pay the entire bill in full"

Almost everyone has cashflow issues at one point or another, which is why we offer finance agreements to spread the cost over a number of months, taking the pressure off your bank balance.

"I've bought some bookkeeping software, but haven't a clue how to use it"

Unless you have had prior bookkeeping and computer training, processing your books and records on a computerised system can seem quite daunting. To help you along, we offer both comprehensive bookkeeping training on 'Quickbooks' - which we believe is the best small business bookkeeping software on the market today, and back it up with phone support.

"I want to speak to a real person, not a machine!"

So do we! There is nothing more frustrating than hearing "press 1 for..." when you call someone, so we make sure you can always speak to a real person.

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